Return Policy

Return Policy:

Thank you for shopping at GracePatel.shop. We appreciate your business and we are committed to providing you with the highest quality products. As each order is a custom print tailored to your preferences, we do not accept returns or refunds**. However, your satisfaction is of utmost importance to me and I am committed to resolving any issues that may arise. Please see below for exceptions to this policy.

Customer Satisfaction:

I want you to enjoy your purchase with us. If you have any questions or concerns regarding your order, please do not hesitate to contact me. I am dedicated to assisting you and ensuring you have a pleasant shopping experience.

Color Variation:

Please note that colors may vary due to printing inks and different color settings on computer monitors. I have done my best to accurately represent the colors of the products on my website, but cannot guarantee exact color matches. Please consider this before placing an order and be aware that there may be slight differences between product images displayed online and the actual product you receive.

Contact Me:

If you experience any problems with your order or have any questions, please contact me so that I can assist you in finding a satisfactory solution. You can contact me at:

Phone: +1 702-880-6601

Email: Support@GracePatel.shop

When contacting me, please include your order number and a detailed description of the issue you are experiencing. I will work with you to resolve your issue and provide next steps.

Cancellation Policy:

Due to the personalized nature of our products, orders cannot be canceled once production has begun. I allow cancellations within two (2) hours of your order being placed. We will do our best to process your order as quickly as possible to ensure timely delivery. Custom prints cannot be resold or restocked. Therefore, please consider your purchase carefully before placing an order.

**Exceptions:

If your order arrives damaged or we made an error, please contact me immediately. I will do my best to correct the problem and ensure you receive a satisfactory resolution.

Please note that any requests for refunds, returns, or exchanges due to damaged or incorrect orders must be submitted within [3] days of receiving the shipment. We may not be able to process your request after this period.

Thank you for your understanding and cooperation with our return policy. By placing an order at the Grace Patel store, you acknowledge that you have read and agree to abide by all of the terms outlined in this Return Policy.

If you have any additional questions or require further information, please feel free to contact me. I value your business and look forward to providing you with quality service.

Revised: July 31, 2024